FAQ
How can I place an order?
You can place an order through our website or by contacting us via WhatsApp or email at hello@pulpstore.sg. We always enjoy getting to know you better. By reaching out directly, we can better understand your requirements, recommend suitable products, and discuss pricing options tailored to your needs.
Do you offer product demonstrations or samples?
We offer product demonstrations and samples for selected products, subject to availability. Our team can also provide practical product guidance to help you evaluate whether a product is suitable for your clinical workflow. Contact us to arrange a demo or enquire about sample availability.
Do you deliver across Singapore?
We offer free delivery on all Singapore orders. In-stock orders are typically dispatched within 1–2 business days after payment confirmation. Refer to our Shipping & Delivery policy.
Can I return or exchange a product?
Refer to our Returns & Refunds policy.
Are pulpstore's products compliant with Singapore regulations?
Where applicable, our medical devices are listed on the Singapore Medical Device Register (SMDR) or the Class A Medical Device Database according to their classification, in accordance with Singapore's regulatory requirements.
Do you ship internationally?
Kindly contact us for international orders.
What makes pulpstore different from other dental suppliers?
pulpstore is a specialist dental supplier focused on endodontics. Rather than offering an overwhelming catalogue, we carefully curate products that dental professionals trust. This allows us to provide clearer guidance and simplify product selection, so you can spend less time searching and and choose with confidence.
